Tunk.ai Services • Enterprise AI & Agentic Engineering

Build custom AI products and automate existing software with autonomous agents.

We partner with ambitious startups and enterprises to engineer production-ready AI software from scratch, and to retrofit legacy products with tool-calling agents that plan, reason and act across your stack.

14 DaysTo Production-Grade POC
<400msReal-Time Voice Pipeline
70,000+Live Telephony Calls Handled
100%Client-Owned IP & Code
Interactive Architecture • Autonomous Multi-Agent Loop
Workflow Execution Pipeline
Autonomous planningEXECUTING...

Agent plans 4 sub-tasks: auth customer, verify policy, run fraud risk heuristic, trigger voice callback.

Tool: CRM & DB queryQUEUED

call_tool: postgres_db.fetch_policy(customer_id='CL-9082')

Vector RAG & guardrailsQUEUED

query_vector_store: milvus.search(query='windshield coverage terms', similarity=0.94)

Real-time voice AI dispatchQUEUED

dispatch_voice_call: tunk_telephony.trigger_outbound(carrier='plivo', sub_400ms_mode=true)

ERP write-back & auditQUEUED

call_tool: sap_erp.create_settlement(status='APPROVED', amount=480.00)

tunk-agent-runtime :: orchestrator v2.4
Sub-400ms Turn State
> Goal: Inbound customer claim ingested → PostgreSQL verification → policy RAG check → outbound voice AI settlement call.
➜Agent plans 4 sub-tasks: auth customer, verify policy, run fraud risk heuristic, trigger voice callback.
Goal decomposed into 4 discrete actions. Priority: High.
Evaluating next state transition & tool dispatch...
Latency budget: 310ms / 400ms
Guardrails active · anti-hallucination 99.4%
Engineering capabilities

What we build: four core pillars

Whether you are launching an AI-first venture or modernizing decade-old enterprise software, we supply the agentic architecture and the engineering to reach production.

0 to 1 engineering

Greenfield AI product development

We turn concepts into scalable, AI-native products: architecture, vector schema design, web and mobile apps, and production cloud infrastructure.

Key Deliverables
Custom AI SaaS platforms and multi-tenant web apps
Vector RAG pipelines (Milvus, Pinecone, pgvector)
Copilot UI and context-aware workspaces
REST and WebSocket APIs with auth and billing
Next.js 14FastAPI / Node.jsPostgreSQLMilvusDocker / AWS ECS
4–8 weeksfrom architecture to live release
Legacy modernization

Existing product automation and AI retrofitting

Skip the 12-month rewrite. We add agentic layers and tool calling on top of your databases, monoliths and enterprise portals, and leave the core systems untouched.

Key Deliverables
Tool calling over monolithic SQL and ERP systems
Automated legacy refactoring and logic mapping
Semantic search and natural-language query layers
Zero-downtime strangler-fig integration
MCPRedis / BullMQOpenAI / ClaudeSAP / Salesforce connectors
70% lessmanual back-office overhead
Agentic architecture

Autonomous multi-agent workflow systems

Specialized agents plan, execute, verify and self-correct across your CRM, ERP, finance and support tools, with human-in-the-loop guardrails where they matter.

Key Deliverables
Hierarchical agent swarms (planner, critic, tool executor)
Dynamic tool calling across internal and third-party APIs
Deterministic evaluation and anti-hallucination guardrails
Real-time tracing and cryptographic audit trails
LangGraphLlamaIndexDeepSeekvLLMTemporal / BullMQ
99.4%task accuracy with automated verification
Voice infrastructure

Enterprise voice AI and multimodal telephony

Embed Tunk.ai's voice infrastructure in your business. Agents answer calls with sub-400ms turn-taking and human prosody, and sync with your CRM in 50+ languages.

Key Deliverables
Inbound support and outbound action calling
Real-time speech-to-text and streaming TTS
Plivo, Twilio, WebRTC and SIP interoperability
Automated call dispositions and live CRM sync
Tunk Voice AI engineWebSocket audioPlivo / Twilio50+ languages STT
<400msconversational turn-taking
Tailored engagement tracks

Solutions built for your exact stage

Every business has different constraints. Pick your profile to see the engagement model, timeline and outcomes.

From AI concept to scalable SaaS MVP in weeks, not months

Best suited for: Founders, CTOs and product leaders who want to ship AI-native products with speed and engineering rigor.

The Challenge

Hiring specialized GenAI and agentic engineers is slow and costly, and early architectures often fail to scale or run up unsustainable LLM bills.

The Tunk.ai Solution

We act as your AI engineering team. We architect, code, test and ship your production-ready product with tuned latency, caching and model routing.

Deliverables & Outcomes
Production-ready multi-tenant AI application
Optimized LLM inference pipeline with smart caching
Full source code ownership and CI/CD pipelines
Launch in 4 to 6 weeks with measurable market readiness
Delivery Sprint Schedule
Agile Delivery
1
Sprint 1 · Days 1–7

Product scoping, UX wireframes and architecture definition

2
Sprint 2 · Days 8–14

Core agentic engine, vector database and a working end-to-end POC

3
Sprint 3 · Days 15–28

Full web/mobile UI, auth, Stripe billing and tenant provisioning

4
Sprint 4 · Days 29–42

Load testing, security hardening, observability and live launch

Weekly sprint reviews · dedicated Slack channel · full IP transfer
Modern enterprise architecture

Engineered on a proven AI stack

No fragile no-code wrappers. Every system runs on tested frameworks, low-latency streaming infrastructure and enterprise-grade vector stores.

Model-agnostic routing for the right balance of latency, cost and reasoning power.

Anthropic Claude 3.5 Sonnet

Complex reasoning and tool calling

Primary engine for multi-step agent reasoning, code generation and structured JSON output.

Production-tested in high-throughput environments

OpenAI GPT-4o and GPT-4o-mini

Multimodal and high-throughput

Fast instruction following, vision processing and parallel function calling.

Production-tested in high-throughput environments

DeepSeek-V3 and R1

Cost-optimized reasoning

Dense mathematical reasoning and cost-effective bulk operations with open weights.

Production-tested in high-throughput environments

Self-hosted vLLM / Ollama

Air-gapped and private deployments

Llama 3.3 and Mistral inside your private VPC for full data residency and zero external egress.

Production-tested in high-throughput environments
The reality check

Why forward-thinking teams choose Tunk.ai

How a specialized agentic AI team compares with a traditional software agency or an in-house trial-and-error effort.

Evaluation DimensionTraditional Dev AgenciesInternal In-House DIYTunk.ai Services
Time to production POC
3 to 6 months of wireframing
Unpredictable; 4 to 8 months
14 days to a working prototype
Agentic engineering expertise
Web developers learning ChatGPT prompt wrappers
Senior AI leads are hard and expensive to recruit
4+ years of production GenAI, LangGraph and tool calling
Real-time voice and multimodal
Out of scope; needs separate vendors
High latency (>1500ms) with raw API chaining
Sub-400ms turnkey telephony engine in 50+ languages
Existing software modernization
Pushes a full, high-risk 12-month rewrite
Feared by the team; risk of breaking legacy flows
Strangler-fig agentic retrofitting with zero downtime
Anti-hallucination and guardrails
Basic temperature tuning and regex
Trial and error in production
Multi-agent critic validation and deterministic checks
IP ownership
Proprietary agency boilerplate and vendor lock-in
100% owned, but slow to build
100% client-owned: code, models, schemas and prompts
Deployment flexibility
Rigid proprietary agency hosting
Custom setup
Your AWS, Azure or GCP VPC, or on-prem
Proven delivery framework

From blueprint to production in three phases

Strict milestones, weekly production demos and no open-ended retainers.

Phase 1 · Weeks 1–201

Discovery & blueprint

Architecture sprint and 14-day POC

We audit workflows, inspect schemas and calculate latency budgets. By day 14 you have a working end-to-end prototype on staging.

Deliverable:

Live functional POC and architectural system specification

Phase 2 · Weeks 3–602

Engineering & hardening

Production hardening and system integration

We build multi-agent loops, deterministic guardrails, database connectors and human-in-the-loop exception gateways.

Deliverable:

Hardened staging environment and automated test suite

Phase 3 · Week 7 onwards03

Rollout & scale

VPC deployment, IP transfer and ongoing pod

We deploy into your VPC, transfer 100% of the IP, train your team, and offer a dedicated pod for roadmap velocity.

Deliverable:

Live production release and complete source repository

Interactive project estimator

Calculate your scope and delivery timeline

Choose your objective, components and engagement model to see an estimated timeline and squad. It is a planning guide, and the architecture call turns it into a fixed scope.

1. Primary objective
2. Integration and architecture components (select all that apply)
3. Engagement model
Estimated delivery timeline7 to 9 weeksto production live cutover
Recommended engineering squad
1 Principal Agentic Architect (system and RAG design)
1 Senior AI Engineer (agent loops and tool calling)
Weekly live sprint demonstrations
100% intellectual property and source code transfer
Zero vendor lock-in; deploy on your private VPC
Enterprise security & compliance

Built for regulated industries

Enterprise AI cannot run on black-box assumptions. We engineer to strict security, privacy and compliance standards.

Zero vendor lock-in

100% IP and code ownership

All intellectual property, proprietary prompt frameworks, agent graph logic and custom connectors belong entirely to you from day one. Full Git repository transfer with commercial rights.

Full Git repository transfer with commercial rights
No proprietary runtime dependencies or recurring license fees
Complete IaC deployment scripts (Terraform / Docker / CDK)
Air-gapped & isolated

Dedicated private VPC deployment

We deploy directly inside your enterprise cloud (AWS, GCP, Azure or on-prem) with VPC peering, KMS encryption keys and private subnet isolation.

VPC Peering with private subnets and zero public egress
KMS-managed encryption keys under your organization's control
Support for private self-hosted open-weights models (vLLM / Llama)
Enterprise privacy

Zero data retention guarantee

Zero customer data leakage. We enforce strict enterprise zero-data-retention (ZDR) agreements. Your training data, prompts and outputs are never stored or used for model training.

Conversations and vector embeddings are never used to train models
Automated PII scrubbing (Presidio & regex token masking)
Customer-controlled retention policies with automated purge jobs
Production safety

Deterministic guardrails and anti-hallucination

We wrap all non-deterministic LLM outputs in strict validation frameworks (Pydantic / Zod), multi-agent critic loops and prompt-injection shields.

Rigid Pydantic / Zod schema validation before downstream actions
Multi-agent critique loops where a secondary agent verifies output
Prompt injection shields and sandboxed tool-calling executors
Compliance ready

SOC 2 and HIPAA architectural patterns

Engineered to strict security best practices with TLS 1.3 in transit, AES-256 at rest, immutable OpenTelemetry audit trails and fine-grained RBAC.

End-to-end TLS 1.3 in transit and AES-256 encryption at rest
Immutable OpenTelemetry trace logs for every agent decision
Fine-grained Role-Based Access Control (RBAC) and OAuth2 / OIDC
Audited autonomy

Human-in-the-loop gateway

Confidence-weighted routing sends low-confidence or high-impact actions to an operator inbox with one-click approval, interactive diffs and full state rollback.

Confidence-weighted triggers pausing execution below thresholds
Slack / Webhook interactive approval modals for sensitive mutations
Complete state checkpointing with one-click transaction rollback
Frequently asked questions

Answers to common architectural questions

Our engineering process, IP transfer, security guarantees and deployment timelines.

Traditional dev agencies build CRUD web applications and lack deep expertise in LLM state machines, sub-400ms streaming voice pipelines and hybrid vector RAG. Hiring in-house takes 3 to 6 months of recruiting before writing code. Tunk.ai provides a specialized, senior AI systems pod that delivers a production-grade POC within 14 days and full deployment in 4 to 8 weeks.

Direct access to AI engineers

Schedule an architecture consultation

Skip the sales pitch. Speak directly with a principal AI systems engineer to evaluate feasibility, estimate timelines and review your architecture.

What happens on the call

A confidential 30-minute introductory & discovery call with a senior AI engineer. We review your architecture, data constraints and deliver a concrete blueprint.

30-min introductory & discovery call

We inspect your schema, stack and latency targets.

14-day POC blueprint and scope

Clear milestones, pricing and squad recommendations.

Mutual NDA, zero lock-in

We execute our mutual NDA or yours before discussing any data.

Prefer email?
support@tunk.ai
Retrofit existing software
4 to 8 weeks
Akshar Business Park, Plot No.3, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703
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